Towards Assessing Visitor Engagement in Science Centres and Museums


Currently, it is difficult to assess the engagement of visitors in science centres and museums for specific installations. We intend to measure how well individual installations work by using non-intrusive assessment technologies. This paper lays out the assessment framework for this goal. The article presents the Visitor Engagement Installation profile that characterises installations along six dimensions. An assessment framework that consists of four layers is presented and explained. First findings of the assessment of a selected installation are presented.